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    Terms and conditions

    Dear customers,

    We dispatch our goods in bubble envelopes, usually within 5 business days. The shipment is handled by Česká pošta or Zásilkovna / Packeta, and delivery to yours country local post company takes up to 3 work days from dispatch. You will be informed of any changes to the delivery schedule.

    General Terms and Conditions

    GENERAL TERMS AND CONDITIONS

    These general terms and conditions ("Terms") of Václav Bláha, with registered office at Vodárenská 1709, Kladno 27201, ID 03573061, registered in the Trade Register of the Kladno City Hall since 18.11.2014, email info@ammochain.com, telephone number +420 ( "We" or "Seller") regulate, in accordance with Section 1751 (1) of Act No. 89/2012 Coll., the Civil Code, as amended ("Civil Code"), the mutual rights and obligations of you as buyers and us as sellers arising in connection with or on the basis of the purchase contract ("Contract") concluded through the E-shop on the website www.ammokeychain.com. All information about the processing of your personal data is contained in the Privacy Policy, which you can find here in the relevant section on the website www.ammokeychain.com. The provisions of these Terms are an integral part of the Contract. The Contract and Terms are drawn up in the Czech language. We reserve the right to unilaterally amend or supplement the wording of the Terms.

    This provision does not affect the rights and obligations arising during the effectiveness of the previous wording of the Terms. As you are aware, we primarily communicate remotely. Therefore, for our Contract, the means of distance communication are used, allowing us to agree without the simultaneous physical presence of us and you. The Contract is concluded remotely through the E-shop environment, through the interface of the website ("E-shop web interface").

    If any part of the Terms contradicts what we have mutually agreed upon in the process of your purchase on our E-shop, this specific agreement will take precedence over the Terms.

    SOME DEFINITIONS

    Price is the financial amount that you will pay for the Goods.

    Shipping cost is the financial amount that you will pay for the delivery of the Goods, including the cost of packaging.

    Total price is the sum of the Price and the Shipping cost.

    VAT is the value-added tax according to applicable legal regulations.

    Invoice is a tax document issued in accordance with the value-added tax law on the Total price.

    Order is your binding proposal to conclude a Contract for the purchase of Goods with us.

    User account is an account created based on the information provided by you, allowing the storage of entered data and the history of ordered Goods and concluded Contracts.

    You are the person purchasing on our E-shop, referred to by legal regulations as the buyer.

    Goods are everything you can buy on the E-shop.

    General provisions and instructions The purchase of Goods is possible only through the E-shop web interface. When purchasing Goods, it is your obligation to provide us with all information correctly and truthfully. Information provided in the Order will be considered correct and truthful by us. On our E-shop, we also provide access to the evaluation of Goods performed by other consumers. We ensure the authenticity of such reviews by linking reviews to specific orders. Thus, in the internal system, each review is associated with a linked order ID, allowing us to verify and demonstrate that the review comes from a real consumer.

     

     

    CONCLUSION OF CONTRACT

    The contract is concluded remotely through the E-shop, with the costs of using remote communication means being borne by you. However, these costs do not differ from the basic rate you pay for using these means (especially for internet access), and no additional costs beyond the Total price should be expected from us. By submitting the Order, you agree that we use remote communication means. To conclude the Contract, you need to create an Order on the E-shop. In this proposal, the following information must be provided:

    - Information about the purchased Goods (on the E-shop, you designate the Goods you are interested in purchasing with the "Add to Cart" button)
    - Information about the Price, Shipping cost, payment method, Total price, and the desired method of Goods delivery; this information will be entered during the Order creation within the E-shop user interface, with information about the Price, Shipping cost, and Total price automatically provided based on the selected Goods, delivery method, and payment
    - Your identification and contact details used for Goods delivery, including your name, surname, delivery address, phone number, and email address. During the Order creation, you can change and check the data until its completion. After checking by pressing the "Order with payment obligation" button, you will complete the Order. However, before pressing the button, you must confirm your familiarity with and agreement to these Terms; otherwise, it will not be possible to complete the Order. A checkbox is used for confirmation and agreement. After pressing the "Order with payment obligation" button, all filled information will be sent directly to us.

    We will confirm your Order as soon as possible after receiving it by sending a message to your email address provided in the Order. The confirmation will include a summary of the Order and these Terms as an attachment to the email message. The Terms in the effective version on the date of the Order, i.e., the version attached to the confirming email message, constitute an integral part of the Contract. Confirmation of the Order concludes the Contract between us and you.

    There may be cases where we cannot confirm your Order. This includes situations where the Goods are not available, or when you order a larger quantity of Goods than allowed on our side. However, information about the maximum quantity of Goods will always be provided to you in advance within the E-shop and should not be surprising. If, for any reason, we cannot confirm the Order, we will contact you and send you an offer to conclude the Contract in a modified form compared to the Order. The Contract is concluded in such a case when you confirm our offer.

    In case an obviously incorrect Price is stated on the E-shop or in the Order, we are not obliged to deliver the Goods for this Price, even if you have received an Order confirmation, and thus, the Contract has been concluded. In such a situation, we will promptly contact you and send you an offer to conclude a new Contract in a modified form compared to the Order. The new Contract is concluded when you confirm our offer.

    In the event of Contract conclusion, you are obligated to pay the Total price. If you have set up a User account, you can place an Order through it. In this case, you are still obliged to check the correctness, truthfulness, and completeness of the pre-filled data. However, the Order creation process is identical to that of a buyer without a User account, but the advantage is that you do not need to repeatedly enter your identification details.

    In some cases, we allow using a discount for the purchase of Goods. To provide a discount, you need to fill in the discount details in a designated field within the Order proposal. If you do so, the Goods will be provided to you with a discount.

    USER ACCOUNT

    Based on your registration within the E-shop, you can access your User account. When registering the User account, it is your obligation to provide all requested data correctly and truthfully and update it in case of any changes. Access to the User account is secured by a username and password. Regarding these access details, it is your obligation to maintain confidentiality and not provide them to anyone. In case of their misuse, we assume no responsibility. The User account is personal, and you are not authorized to allow its use by third parties. We can cancel your User account, especially if you do not use it for more than 1 year or if you violate your obligations under the Contract. The User account may not be available continuously, especially due to the necessary maintenance of hardware and software equipment.

    PRICE AND PAYMENT CONDITIONS, RESERVATION OF PROPERTY RIGHTS

    The Price is always stated within the E-shop, in the Order proposal, and, of course, in the Contract. In case of a discrepancy between the Price stated for the Goods within the E-shop and the Price stated in the Order proposal, the Price stated in the Order proposal will apply, which will always be the same as the price in the Contract. The Order proposal also states the Shipping cost, or conditions when the delivery is free. The Total price is stated including VAT and all fees determined by law.

    Payment of the Total price will be requested from you after concluding the Contract and before handing over the Goods. You can pay the Total price in the following ways:

    - Bank transfer: Payment details will be sent to you as part of the Order confirmation. In the case of payment by bank transfer, the Total price is due by the date specified on the invoice.
    - Online card payment: In this case, payment is made through the payment gateway, and the payment is subject to the terms of this payment gateway, available at GOPAY OR SHOPTETPAY. In the case of online card payment, the Total price is due by 

    DELIVERY OF GOODS, TRANSFER OF RISK OF DAMAGE TO THE GOODS

    The goods will be delivered to you within 14 days by the method of your choice, and you can choose from the following options:

    - Personal pickup at the pick-up points of the Zásilkovna company.
    - Goods can only be delivered within the Czech Republic.

    The delivery time of the goods depends on its availability and the chosen method of delivery and payment. The estimated delivery time will be communicated to you in the order confirmation. The time stated in these Terms is only indicative and may differ from the actual delivery time. In the case of personal pickup at the store, you will always be informed via email about the possibility of picking up the goods.

    Upon receiving the goods from the carrier, it is your responsibility to check the integrity of the packaging of the goods, and in case of any defects, report this fact immediately to the carrier and to us. If there is damage to the packaging that indicates unauthorized manipulation and entry into the shipment, it is not your obligation to accept the goods from the carrier.

    In the event that you fail to fulfill your obligation to accept the goods, except in cases under Article 6.4 of the Terms, this does not constitute a breach of our obligation to deliver the goods to you. However, in such a case, we have the right to withdraw from the contract due to your material breach of the contract, or to store the goods, for which we are entitled to remuneration from you as determined by the carrier. If we decide to withdraw from the contract, the withdrawal is effective on the day we notify you of this withdrawal. Withdrawal from the contract does not affect the right to payment of the shipping cost or the right to compensation for any damage incurred.

    If, due to reasons arising on your part, the goods are delivered repeatedly or in a manner other than agreed in the contract, it is your obligation to reimburse us for the costs associated with this repeated delivery. Payment details for these costs will be sent to your email address specified in the contract and are due within 14 days of receiving the email.

    The risk of damage to the goods transfers to you at the moment you take possession of it. In the event that you do not take possession of the goods, except in cases under Article 6.4 of the Terms, the risk of damage to the goods transfers to you at the moment you had the opportunity to take possession but did not do so for reasons on your part. The transfer of the risk of damage to the goods means that from this moment on, you bear all the consequences associated with the loss, destruction, damage, or any devaluation of the goods.

    In the event that the goods were not listed as in stock in the E-shop and an estimated availability time was provided, we will always inform you in case of:

    - Extraordinary production outage of the goods, and we will always provide you with a new expected availability time or information that it will not be possible to deliver the goods.
    - Delay in delivering the goods from our supplier, and we will always provide you with a new expected delivery time.

    RIGHTS FROM DEFECTIVE PERFORMANCE

    We guarantee that at the time of the risk transition for damage to the Goods under Article 6.7 of the Terms, the Goods are free of defects, in particular, that the Goods:

    - Correspond to the agreed description, type, and quantity, as well as quality, functionality, compatibility, interoperability, and other agreed properties.
    - Are suitable for the purpose for which you require them and with which we agree.
    - Are supplied with the agreed accessories and instructions for use, including assembly or installation instructions.
    - Are suitable for the purpose for which Goods of this kind are commonly used.
    - Correspond by quantity, quality, and other properties, including lifespan, functionality, compatibility, and safety, to the usual characteristics of Goods of the same kind that you can reasonably expect, taking into account public statements made by us or another person in the same contractual chain, especially advertising or labeling.
    - Are supplied with accessories, including packaging, assembly instructions, and other instructions for use that you can reasonably expect.
    - Correspond by quality or performance to the sample or template provided to you before the conclusion of the contract.

    Rights and obligations regarding rights from defective performance are governed by the relevant mandatory legal regulations (in particular, the provisions of § 2099 to 2117 and § 2161 to 2174b of the Civil Code and Act No. 634/1992 Coll., on consumer protection, as amended).

    If the Goods have a defect, especially if any of the conditions under Article 7.1 are not met, you can notify us of such defect and assert rights from defective performance (i.e., claim the Goods) by sending an email or letter to our addresses specified in our identification data, or in person at the registered office address of the company. For the complaint, you can also use a template provided by us, which constitutes Annex 1 to the Terms. When asserting the right from defective performance, you must choose how you want to resolve the defect, and you cannot change this choice without our consent. We will process the complaint in accordance with the right from defective performance you have asserted. If the Goods have a defect, you have the following rights:

    - To remedy the defect by supplying new Goods without defects or by supplying the missing part of the Goods.
    - To remedy the defect by repairing the Goods unless the chosen method of defect remedy is impossible or disproportionately expensive compared to another method, which will be assessed in particular with regard to the significance of the defect, the value that the Goods would have without the defect, and whether the defect can be remedied by the other method without significant difficulties for you.

    We are entitled to refuse to remedy the defect if it is impossible or unreasonably expensive, especially considering the significance of the defect and the value that the Goods would have without the defect. You also have the right to a reasonable discount from the Price or to withdraw from the Contract if:

    - We refuse to remedy the defect or do not remedy it in accordance with legal regulations.
    - The defect occurs repeatedly.
    - The defect is a material breach of the Contract.
    - It is apparent from our statement or the circumstances that the defect will not be remedied in a reasonable time or without significant difficulties for you.

    The right to withdraw from the Contract does not apply if the defect in the Goods is insignificant. If you have caused the defect in the Goods yourself, you are not entitled to rights from defective performance. The wear and tear of the Goods caused by its normal use or the wear and tear corresponding to the extent of its previous use for used Goods are not a defect.

    When making a complaint, we will issue a written confirmation to you, which will include the following information:

    - The date on which you asserted the complaint.
    - The content of the complaint.
    - The method of resolving the complaint you requested.
    - Your contact details for the purpose of providing information about the resolution of the complaint.

    If we do not agree on a longer period, within 30 days of receiving the complaint, we will remedy the defects and provide you with information on the resolution of the complaint to the contact details you provided. If this period elapses in vain, you can withdraw from the Contract or request a reasonable discount. We will inform you by email about the resolution of the complaint and issue you a confirmation of the date and method of resolving the complaint. If the complaint is justified, you are entitled to reimbursement of reasonable costs incurred. You must prove these costs, for example, with receipts or price confirmation for transportation. If the defect is remedied by supplying new Goods, it is your obligation to return the original Goods to us, but we cover the costs of this return.

    If you are a business, it is your obligation to notify and object to the defect without undue delay after you could have discovered it, but no later than within three days of receiving the Goods. If you are a consumer, you have the right to assert rights from defective performance for a defect that occurs in consumer Goods within 24 months of receiving the Goods.

    WITHDRAWAL FROM THE CONTRACT

    Withdrawal from the Contract, i.e., termination of the contractual relationship between us and you from its beginning, can occur for reasons and in ways stated in this article, or in other provisions of the Terms where the possibility of withdrawal is expressly stated.

    If you are a consumer, i.e., a person buying Goods outside the scope of your business activity, in accordance with the provision of §1829 of the Civil Code, you have the right to withdraw from the Contract without giving a reason within 14 days from the date of concluding the Contract, or if it is a purchase of Goods, within fourteen days from the receipt of the Goods. In the case of a Contract, the subject of which is several pieces of Goods or the delivery of several parts of Goods, this period begins to run on the day of delivery of the last piece or part of the Goods, and in the case of a Contract under which we will regularly and repeatedly deliver Goods to you, it begins to run from the day of delivery of the first delivery. You can withdraw from the Contract by any demonstrable means (especially by sending an email or letter to our addresses specified in our identification data). You can also use a template provided by us, which constitutes Annex 2 to the Terms. However, even as a consumer, you cannot withdraw from the Contract in cases where the subject of the Contract is performance specified in §1837 of the Civil Code.

    The withdrawal period according to Article 8.2 of the Terms is considered preserved if you send us a notice during this period that you are withdrawing from the Contract. In the event of withdrawal from the Contract according to Article 8.2 of the Terms, you are obliged to send the Goods back to us within 14 days from withdrawal, and you bear the costs associated with returning the Goods to us. On the contrary, you are entitled to reimbursement of the Price for delivery, but only up to the amount corresponding to the cheapest offered method of delivering the Goods, which we offered for the delivery of the Goods. In the case of withdrawal due to a breach of the concluded Contract by us, we also cover the costs associated with returning the Goods to us, but again, only up to the amount corresponding to the Price for delivery for the cheapest offered method of delivering the Goods, which we offered when delivering the Goods. In the event of withdrawal from the Contract, the Price will be refunded to you within 14 days from the effective date of the withdrawal to the account from which it was

    WARRANTY FOR DEFECTIVE PERFORMANCE

    We guarantee that at the time of the transfer of the risk of damage to the Goods under Article 6.7 of the Terms, the Goods are free from defects, in particular, that the Goods:

    1. Correspond to the agreed description, type, and quantity, as well as to the quality, functionality, compatibility, interoperability, and other agreed properties;
    2. Are suitable for the purpose for which you require them and with which we agree;
    3. Are supplied with the agreed accessories and instructions for use, including assembly or installation instructions;
    4. Are suitable for the purpose for which Goods of this kind are commonly used;
    5. In terms of quantity, quality, and other properties, including durability, functionality, compatibility, and safety, correspond to the usual characteristics of Goods of the same kind that you can reasonably expect, taking into account public statements made by us or another person in the same contractual chain, especially through advertising or labeling;
    6. Are supplied with accessories, including packaging, assembly instructions, and other instructions for use that you can reasonably expect; and
    7. Correspond in quality or performance to the sample or model provided to you before the conclusion of the contract.

    Rights and obligations regarding rights arising from defective performance are governed by the relevant mandatory legal regulations (in particular, the provisions of §§ 2099 to 2117 and §§ 2161 to 2174b of the Civil Code and Act No. 634/1992 Coll., on consumer protection, as amended).

    In the event that the Goods have a defect, especially if any of the conditions under Article 7.1 are not met, you can notify us of such defect and assert rights arising from defective performance (i.e., lodge a complaint) by sending an email or letter to our addresses provided in our identification data, or in person at the company's registered office. You can also use the model form provided by us for a complaint, which constitutes Annex 1 to the Terms. When asserting rights arising from defective performance, it is necessary to choose how you want to resolve the defect, and you cannot subsequently change this choice without our consent. We will handle the complaint in accordance with the rights arising from defective performance asserted by you.

    If the Goods have a defect, you have the following rights:

    1. To remedy the defect by supplying new defect-free Goods or by supplying the missing part of the Goods; or
    2. To remedy the defect by repairing the Goods unless the chosen method of remedying the defect is impossible or disproportionately costly compared to another method, which will be assessed in particular with regard to the significance of the defect, the value that the Goods would have without the defect, and whether the defect can be remedied by another method without significant difficulty for you.

    We are entitled to refuse to remedy the defect if it is impossible or disproportionately costly, especially considering the significance of the defect and the value that the Goods would have without the defect.

    You also have the right to:

    1. A reasonable price reduction; or
    2. Withdrawal from the Contract if:
    a. We refuse to remedy the defect or do not remedy it in accordance with legal regulations;
    b. The defect reoccurs, and the defect is a material breach of the Contract;
    c. It is apparent from our statement or circumstances that the defect will not be remedied within a reasonable time or without significant difficulty for you.

    The right to withdraw from the Contract does not apply if the defect in the Goods is insignificant.

    If you have caused the defect in the Goods yourself, you are not entitled to rights arising from defective performance. Normal wear and tear caused by the usual use of the Goods or wear and tear corresponding to the degree of use or wear and tear that the Goods had at the time of takeover are not considered defects in the Goods.

    Please note that if a complaint is resolved by sending new defect-free Goods or by supplying the missing part of the Goods, a new period for asserting a complaint or the right to withdraw from the Contract begins.

    If you have any questions or doubts regarding a complaint or rights arising from defective performance, do not hesitate to contact us at our email address or phone number provided in our identification data. You can also find more information about complaints on our online store.

    Certain provisions regarding complaints and rights arising from defective performance may be regulated by the complaint procedure of our online store, which constitutes Annex 2 to the Terms.


    **Contract Withdrawal:**

    As a consumer, you cannot withdraw from the contract in cases where the subject of the contract is performance specified in § 1837 of the Civil Code. The withdrawal period under Article 8.2 of the Terms is considered preserved if you send us a notice of withdrawal during this period.

    In the case of withdrawal from the contract under Article 8.2 of the Terms, you are obligated to return the goods to us within 14 days of withdrawal and bear the costs associated with the return of the goods to us. However, you are entitled to a refund of the shipping cost, but only up to the amount corresponding to the cheapest offered method of delivering the goods that we offered for the delivery of the goods.

    In the event of withdrawal due to our breach of the concluded contract, we cover the costs associated with the return of the goods to us, but again only up to the amount of the shipping cost corresponding to the cheapest offered method of delivering the goods that we offered for the delivery of the goods.

    In the case of withdrawal from the contract, the price will be refunded to you within 14 days from the effective date of withdrawal to the account from which it was credited, or to the account chosen for the withdrawal from the contract. However, the amount will not be refunded until we receive the goods, or you prove that the goods have been sent back to us. Please return the goods to us in a clean condition, preferably including the original packaging.

    In the case of withdrawal from the contract under Article 8.2 of the Terms, you are responsible for the reduction in the value of the goods resulting from handling the goods other than what is necessary to familiarize yourself with the nature, characteristics, and functionality of the goods, i.e., the way you would familiarize yourself with the goods in a brick-and-mortar store.

    ...

    **Dispute Resolution:**

    We are not bound by any codes of conduct in relation to buyers in terms of § 1826 paragraph 1 letter e) of the Civil Code.

    We handle consumer complaints via the email address info@ammokeychain.com. Information about the resolution of the complaint will be sent to the buyer's email address.

    The Czech Trade Inspection Authority, with its registered office at Štěpánská 796/44, 110 00 Prague 1, ID: 000 20 869, website: http://www.coi.cz, is competent for out-of-court resolution of consumer disputes arising from the contract. The online dispute resolution platform is available at http://ec.europa.eu/consumers/odr and can be used to resolve disputes between the seller and the buyer, who is a consumer, arising from an electronically concluded purchase contract.

    The European Consumer Centre Czech Republic, with its registered office at Štěpánská 796/44, 110 00 Prague 1, website: http://www.evropskyspotrebitel.cz, is the contact point under Regulation (EU) No. 524/2013 of the European Parliament and of the Council of 21 May 2013 on online dispute resolution for consumer disputes.

     

    **Final Provisions:**

    If our legal relationship involves an international element (for example, if we are shipping goods outside the territory of the Czech Republic), the relationship will always be governed by the law of the Czech Republic. However, if you are a consumer, this agreement does not affect your rights arising from legal regulations.

    All written correspondence will be delivered to you via electronic mail. Our email address is provided in our identification data. We will send correspondence to your email address specified in the Contract, in the User Account, or through which you contacted us.

    The contract can only be modified based on our written agreement. However, we are authorized to change and supplement these Terms. This change will not affect already concluded Contracts but only Contracts that will be concluded after the effectiveness of this change. We will inform you about the change only if you have a User Account (so you have this information when ordering new Goods; however, the change does not constitute a termination right since we do not have a closed Contract that could be terminated) or if we are obligated to deliver Goods to you regularly and repeatedly based on the Contract. We will send you information about the change to your email address at least 14 days before the change takes effect. If we do not receive notice of termination of the concluded Contract for regular and repeated deliveries of Goods within 14 days of sending information about the change, the new conditions become part of our Contract and will apply to the next delivery of Goods following the effectiveness of the change. The notice period for termination, if you submit notice, is 2 months.

    In the event of force majeure or events that cannot be foreseen (natural disaster, pandemic, operational malfunctions, supplier failures, etc.), we are not responsible for damage caused as a result of or in connection with force majeure, and if the force majeure condition persists for more than 10 days, both you and we have the right to withdraw from the Contract.

    The annex to the Terms includes a sample complaint form and a sample withdrawal form from the Contract. The Contract, including the Terms, is archived in electronic form with us but is not accessible to you. However, you will always receive these Terms and the Order Confirmation with a summary of the Order by email, so you will always have access to the Contract without our cooperation. We recommend saving the Order Confirmation and the Terms. These Terms take effect on 12.12.2023.

    **Annex 1 - Complaint Form**

    Recipient: Václav Bláha, Vodárenská 1709, Kladno 27201
    Complaint Submission
    Date of Contract Conclusion:
    Name and Surname:
    Address:
    Email Address:
    Goods being complained about:
    Description of Goods defects:
    Proposed method for handling the complaint:
    I also request the issuance of a confirmation of the complaint submission, stating when I asserted this right, the content of the complaint, the method of handling the complaint I request, along with providing my contact details for the purpose of providing information about the complaint resolution.
    Date:
    Signature:

    **Annex 2 - Withdrawal Form from the Contract**

    Recipient: Václav Bláha, Vodárenská 1709, Kladno 27201
    I hereby declare that I am withdrawing from the Contract:
    Date of Contract Conclusion:
    Name and Surname:
    Address:
    Email Address:
    Specification of Goods covered by the Contract:
    Method for returning received financial funds, or specification of the bank account number:
    If the buyer is a consumer and has ordered goods through the company's online store www.ammokeychain.com

     

    **Withdrawal from Purchase Agreement**

    In accordance with the provisions of § 1837 of Act No. 89/2012 Coll., the Civil Code, as amended, the buyer, who is a consumer, has the right to withdraw from the concluded purchase agreement within 14 days from the date of the agreement or, in the case of purchasing goods, within fourteen days from the date of their receipt. This right does not apply in cases specified in § 1837 of Act No. 89/2012 Coll.

    If the subject of the agreement is multiple pieces of goods or the delivery of several parts of goods, the withdrawal period commences on the day of the delivery of the last piece or part of the goods. In the case of an agreement under which goods are to be supplied regularly and repeatedly, the withdrawal period starts from the date of the delivery of the first shipment.

    The buyer shall notify the Company of this withdrawal in writing to the Company's operating address or electronically to the email specified in the sample form. If a consumer buyer withdraws from the purchase agreement, they shall send or hand over the goods to the Company without undue delay, no later than 14 days from the withdrawal. If a consumer buyer withdraws from the purchase agreement, the Company shall refund all received funds (purchase price of the delivered goods), including the costs of delivery, without undue delay, no later than 14 days from the withdrawal, using the same method of payment. If the consumer buyer chose a different method of delivery than the cheapest one offered by the Company, the Company will reimburse the delivery costs to the buyer only up to the amount corresponding to the cheapest offered method of delivery. The Company is not obliged to refund the received funds to the buyer before receiving the goods back or before the buyer proves that they have sent the goods back.

    Date: 12.12.2023
    Signature: Václav Bláha